← Back to Documentation

Privacy & Data Retention

What we store, why, and for how long. In plain English.

What We Store

Account Information

Email address, name, and contact details you provide.

Project Data

Your project requests, requirements, communications, and deliverables.

Payment Information

Transaction records. Card details are stored by Stripe, not us.

Access Logs

When you accessed your portal, what you downloaded, etc.

Why We Store It

  • 1.To deliver your project — We need your requirements to build your automation
  • 2.To provide support — We need history to help troubleshoot issues
  • 3.For legal compliance — Tax records, contracts, and regulatory requirements
  • 4.For dispute defense — If you file a dispute, we need evidence of work completed

We store dispute defense data under legitimate interest (GDPR Article 6(1)(f)).

Retention Windows

Deliverables in portal30 days after delivery
Project communications2 years
Payment records7 years (legal requirement)
Account dataUntil you request deletion
Dispute defense records6 years after project completion

Your Rights

  • Access — Request a copy of data we hold about you
  • Correction — Ask us to fix incorrect information
  • Deletion — Request removal of your data (subject to legal retention requirements)
  • Portability — Receive your data in a machine-readable format

To exercise any of these rights, email privacy@levqor.ai

What We Do Not Do

  • We do not sell your data to third parties
  • We do not use your project data to train AI models
  • We do not share your data except as needed for service delivery (e.g., Stripe for payments)

Still stuck?

If you have questions about your data or want to exercise your rights, contact our privacy team.

Contact Privacy Team