Legitimate business use only

1. Scope

This policy applies to Levqor Pipeline, First Three applications/engagements, customer accounts, support and any Levqor data, evidence or tooling made available under the governing B2B Service Terms.

2. Required conduct

Customers and authorised users must act lawfully, provide materially accurate information, have the necessary authority and rights to supplied data/materials, protect credentials, respect prospect/customer rights and cooperate with proportionate security, evidence and compliance checks.

3. Prohibited conduct

• fraud, attempted fraud, identity deception, impersonation or use of a stolen/unauthorised payment method
• false or materially misleading claims about the customer, its product, service, authority, offer or prospect relationship
• fabricating, altering or suppressing meeting, attendance, qualification, acceptance or dispute evidence
• creating fake, undisclosed paid, coerced or collusive prospects or meetings
• bad-faith dispute or chargeback abuse, including knowingly false non-delivery claims
• unlawful harvesting, scraping, spam, bulk messaging or instructions intended to circumvent PECR, UK GDPR or platform rules
• circumventing an objection, unsubscribe, suppression record, do-not-contact instruction, TPS/CTPS requirement or Levqor compliance control
• reselling, disclosing or reusing prospect personal data outside the lawful agreed purpose
• credential sharing, unauthorised access, security bypass, reverse engineering for abuse, malware, phishing or social engineering
• submitting confidential information, systems, brands, data or intellectual property without the necessary rights
• bribery, kickbacks, sanctions evasion, money laundering, unlawful discrimination or other illegal conduct
• attempting to bypass Levqor authority, evidence, payment, provider, rate-limit, fraud, security or release controls

4. Levqor controls

Where reasonably necessary and proportionate, Levqor may verify identity or authority, pause or restrict an engagement/account, freeze a material action, investigate, request evidence, reject an instruction, suspend or terminate access/service, preserve relevant evidence and report conduct where legally required. These controls do not permit Levqor to ignore contractual refund or mandatory legal rights.

5. Security incidents and vulnerabilities

Do not exploit a suspected vulnerability, access another customer's data or continue testing after demonstrating a security issue. Use the current support/security reporting route and provide only the information needed to reproduce the issue safely. Levqor may prioritise containment before ordinary service handling.

6. Prospect and marketing data

Prospect data is not a customer-owned commodity free of legal restrictions. It may be used only for the lawful agreed purpose. Marketing objections and suppression must be respected even if a record is later rediscovered from another source.

7. Enforcement and evidence

Levqor may use account, payment, source/provenance, support, delivery, audit and security evidence to investigate abuse. Enforcement decisions should be proportionate to severity, recurrence, credible risk and available evidence; model confidence alone is not sufficient evidence.

8. Relationship to other terms

This policy supplements the B2B Service Terms, Privacy Policy and Refund & Cancellation Policy. If a policy conflict affects a specific First Three commercial obligation, the precedence rule in the B2B Service Terms applies.